DanceComp Genie Chat Support Hours

Support Hours are subject to change. All clients will be notified of any changes to the Support Hours.

If you need support outside of supported hours above, please contact us at least 24 hours before the event starts. The special support fee is $200/day.

COVID-19 Pandemic Period Support Hours (Current)

Day(s)	Eastern Time	Central Time	Pacific Time
Monday - Friday (Business Hours)	12 PM - 6 PM	11 AM - 6 PM	9 AM - 4 PM
Saturday & Sunday After Business Hours	9 AM - 6 PM	8 AM - 6 PM	6 AM - 4 PM

Normal Support Hours (Not In Use)

Day(s)	Eastern Time	Central Time	Pacific Time
Monday - Friday (Business Hours)	11 AM - 8 PM (Jan to Dec)	10 AM - 7 PM (Jan to Dec)	8 AM - 5 PM (Jan to Dec)
Saturday & Sunday After Business Hours	8 AM - 8 PM (Jan to Jul Only)	7 AM - 7 PM (Jan to Jul Only)	5 AM - 5 PM (Jan to Jul Only)